Manageware LLC Company Privacy Statement
Last Updated: Feb. 23rd, 2005
Manageware LLC is committed to protecting your privacy. This privacy statement
explains data collection and use practices of the Manageware LLC Web site (the
“Site”); it does not apply to other online or offline Manageware LLC sites, products
or services. By using the Site, you are consenting to the information
collection and use practices described in this privacy statement.
Collection of Your Personal Information
We will ask you when we need information that personally identifies you or
allows us to contact you. We collect personal information if you submit an
online support request, including your name, your email address, your Giant
Company software registration key, Manageware LLC software release version
number, your operating system, and your support request. We use this
information to provide the support that you have requested.
In addition, the Site may collect certain information about your visit, such as
the name of the Internet service provider and the Internet Protocol (IP)
address through which you access the Internet; the date and time you access the
Site; the pages that you access while at the Site and the Internet address of
the Web site from which you linked directly to our Site. This information is
used for the operation and improvement of the Site.
Use of Your Personal Information
The personal information collected on this Site will be used to operate the
Site and to provide the service(s) or carry out the transaction(s) you have
requested or authorized.
In support of these uses, Manageware LLC may use personal information to provide you
with more effective customer service, to improve the Site and any related
Manageware LLC products or services, and to make the Site easier to use by
eliminating the need for you to repeatedly enter the same information or by
customizing the Site to your particular preference or interests. In order to
offer you a more consistent experience in your interactions with Manageware LLC,
information collected by this Site may be combined with information collected
by other Manageware LLC services.
We may use your personal information to provide you with important information
about the product or service that you are using, including critical updates and
notifications. Additionally, with your permission, we may send you information
about other Manageware LLC products and services, and/or share information with
Manageware LLC partners so they may send you information about their products and
Manageware LLC occasionally hires other companies to provide limited services on our
behalf, such as Web site hosting, packaging, mailing and delivering prizes,
answering customer questions about products and services, and sending
information about our products, special offers, and other new services. We will
only provide those companies the personal information they need to deliver the
service. They are required to maintain the confidentiality of the information
and are prohibited from using that information for any other purpose.
Manageware LLC may disclose personal information if required to do so by law or in
the good faith belief that such action is necessary to (a) conform to the
edicts of the law or comply with legal process served on Manageware LLC or the Site;
(b) protect and defend the rights or property of Manageware LLC and our family of
Web sites; or (c) act in urgent circumstances to protect the personal safety of
Manageware LLC employees or agents, users of Manageware LLC products or services, or
members of the public.
Personal information collected on the Site may be stored and processed in the
United States or any other country in which Manageware LLC or its affiliates,
subsidiaries or agents maintain facilities, and by using the Site, you consent
to any such transfer of information outside of your country. Manageware LLC abides
by the safe harbor framework as set forth by the U.S. Department of Commerce
regarding the collection, use, and retention of data from the European Union.
Control of Your Personal Information
Except as otherwise described in this statement, personal information you
provide on the Site will not be shared outside of Manageware LLC and its controlled
subsidiaries and affiliates without your permission.
Please be aware that this privacy statement and any choices you make on the
Site will not necessarily apply to personal information you may have provided
to Manageware LLC in the context of other, separately operated, Manageware LLC products
Access to Your Personal Information
You can review and edit the personal information you provided at this Site by
contacting us at the address listed below.
Security of Your Personal Information
Manageware LLC is committed to protecting the security of your personal information.
We use a variety of security technologies and procedures to help protect your
personal information from unauthorized access, use, or disclosure. For example,
we store the personal information you provide with limited
access that are located in controlled facilities. Additionally, we
do not store or transmit sensitive personal information (such as a credit card number) over the
Internet, we contract that service to Verisign™ to protect it through the use of encryption, such as the Secure
Socket Layer (SSL) protocol.
Changes to this Privacy Statement
We may occasionally update this privacy statement. When we do, we will also
revise the "last updated" date at the top of the privacy statement. For
material changes to this privacy statement, we will notify you either by
placing a prominent notice on the home page of our web site or by directly
sending you a notification. We encourage you to periodically review this
privacy statement to stay informed about how we are helping to protect the
personal information we collect. Your continued use of the service constitutes
your agreement to this privacy statement and any updates.
Manageware LLC welcomes your comments regarding this privacy statement. If you
believe that Manageware LLC has not adhered to this privacy statement, please
contact us by e-mail at firstname.lastname@example.org
or via postal mail at the address provided below, and we will use commercially
reasonable efforts to promptly determine and remedy the problem.
703 Amy Court
Woodstock, GA 30188